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How to Check NHIF Status: Staying Informed About Your Health Insurance

How to Check NHIF Status

The National Hospital Insurance Fund (NHIF) is an essential government-sponsored medical insurance scheme in Kenya, that offers universal health coverage. This comprehensive guide will explain various aspects of checking your NHIF status, including registration, payment options, updating your details, and more.

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Introduction

NHIF serves as a key component in Kenya’s health system, aiming to provide affordable healthcare to all Kenyans. It’s particularly vital for those in the formal sector, where registration is compulsory. Understanding how to check and manage your NHIF status is crucial for maintaining your coverage and benefits.

Checking NHIF Status
  1. Online on the NHIF Website: You can check your NHIF status online by visiting the NHIF website, going to the “Self-Care” section, and following the instructions to log in and view your account details such as contributions, penalties, and arrears​​.
  2. Through the ‘My NHIF’ Mobile App: The NHIF mobile app, available on Google Play and the App Store, allows users to check their account status after logging in​​.
  3. Via Phone SMS: Send an SMS with your ID or Passport number to the NHIF status check number (21101). This service costs Kshs. 10 from your airtime​​.
  4. Through Email: You can request your NHIF statement by emailing [email protected]​.
Registration Process

To register with NHIF, visit their official website, select the appropriate registration category (self-employed or employed), and complete the online form​​.

NHIF Payment Options
  • M-PESA and Banks: Common payment methods include M-PESA and bank transfers from institutions like Equity Bank, NBK, KCB, and Cooperative Bank​​.
  • Online Selfcare Platform and App: Initiate payments through the NHIF self-service portal or app, choosing either bank account or mobile money options​​.
  • Bank Standing Order: Authorize your bank to make direct deductions for NHIF contributions​​.
  • M-Pesa: Use PayBill Number 200222 and follow the steps to transfer money from M-Pesa to NHIF​​.
  • Safaricom Bonga Points: Redeem Bonga points for NHIF payments using the PayBill Number 200222​​.
  • Airtel Money: Pay using the PayBill Number 823263 through Airtel Money Kenya​​.
  • Equitel Money: Equity Bank account holders can use Equitel Money to pay NHIF contributions​​.
NHIF Contribution Rates for 2023

Monthly contributions vary based on salary brackets, with amounts ranging from Kshs. 150 to Kshs. 1,700 for those earning over Kshs. 100,000. Self-employed members contribute Kshs. 500 monthly​​.

Updating NHIF Details
  • Change of Medical Center: Members can select or change their preferred medical facility online​​.
  • Updating NHIF Profile: Add or remove dependants and update their records through the NHIF website or by visiting an NHIF office or Huduma Centre​​.
NHIF Balance Inquiry

Check your NHIF balance via SMS, USSD code *155#, email, the NHIF website, or the mobile app. Online checks are free, while SMS inquiries cost Ksh. 10​​​​.

By staying informed and proactive about your NHIF status and contributions, you can ensure uninterrupted access to healthcare services in Kenya.

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