Vodacom, one of the leading cellular networks in South Africa, offers its customers the convenience of sharing data bundles with others on the same network. This feature can be a lifesaver when a friend or family member runs out of data. However, the process can seem complicated. This article simplifies it for you.
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Table of Contents
Understanding Vodacom Data Transfer Rules
To transfer data, both the sender and the receiver must be on compatible Vodacom packages. For example, prepaid customers can only transfer data to other prepaid customers, and the same applies to post-paid and hybrid plans. It’s also crucial to note that prepaid daily data bundles cannot be transferred to a Mobile Broadband (MBB) SIM.
How to Transfer Data on Vodacom?
Before initiating a transfer, you must first link a qualifying Vodacom number. Here’s how:
- Dial *135#
- Reply with the option for ‘Services’
- Select ‘Data Transfer’
- Choose ‘Manage Recipients’
- Opt for ‘Add Recipient’ to link a number
- Enter the Vodacom number to which you want to transfer data
Once linked, Vodacom will send an SMS confirming the successful linking of the number.
Transferring Your Data Bundles
Via USSD Code
- Dial *135#
- Select ‘Services’
- Choose ‘Data Transfer’
- Opt for ‘Choose Data Bundle to Transfer’
- Select the specific bundle you wish to share
- Choose the recipient from your list of linked numbers
- Confirm your selection
Via the Vodacom App
While the app does not support linking numbers for data transfer, you can ask the Vodacom chatbot, ToBi, for assistance. ToBi will guide you through selecting the linked number, the data amount, and completing the transfer.
Things to Keep in Mind
- Data transfer is available for prepaid, hybrid, and post-paid subscribers.
- Applicable to once-off and recurring data bundles.
- Only the Master Account Holder can initiate a transfer.
- Data transfer is free of charge, but you cannot transfer free data bundles.
Troubleshooting Common Issues
If you encounter errors when trying to link a number via the app, switch to the USSD method, which tends to work without issues.
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FAQs About How to Transfer Data on Vodacom?
- Can I transfer Night Owl data bundles?
- No, Night Owl data bundles are not transferable on Vodacom.
- How does Vodacom family share work?
- The main account holder can add up to six Vodacom members via the My Vodacom app or website and share data accordingly.
- Can I transfer Vodacom data to other networks?
- No, Vodacom data can only be transferred between Vodacom users.
Wrapping Up
Sharing your Vodacom data with friends and family is straightforward once you understand the process and rules. Whether using the USSD method or the Vodacom app, you can ensure that your loved ones stay connected when they need it most.
