Scottish Power Contact Number

Scottish Power Contact Number

Scottish Power is a leading energy provider in the United Kingdom, serving millions of customers with gas and electricity services. In this article, we’ll take a closer look at Scottish Power and everything you need to know about its services.

History

Scottish Power was founded in 1990 through the merger of two Scottish electricity companies, the South of Scotland Electricity Board and the North of Scotland Hydro Board. Since then, the company has grown to become one of the UK’s largest energy providers, with a focus on renewable energy and sustainable practices.

Services

Scottish Power offers a range of services to both residential and business customers, including gas and electricity, boiler cover, and smart home services. The company is committed to providing sustainable energy solutions and is investing heavily in renewable energy sources such as wind and solar power.

Gas and Electricity

Scottish Power offers a range of gas and electricity tariffs to suit different needs and budgets. Customers can choose from fixed or variable tariffs, with the option to add additional services such as boiler cover and smart home services. The company offers discounts for customers who sign up for dual fuel (both gas and electricity) tariffs, and customers can also choose to go paperless and manage their accounts online.

Boiler Cover

Scottish Power’s boiler cover offers protection against boiler breakdowns and repairs, as well as annual servicing to ensure that the boiler is running efficiently. The company offers three levels of cover, including basic, standard, and comprehensive, to suit different needs and budgets. Customers can also choose to add an annual gas safety check to their boiler cover plan.

Smart Home Services

Scottish Power’s smart home services offer customers the ability to control their energy usage and monitor their bills through a range of smart devices. The company offers a range of devices, including smart thermostats, smart plugs, and smart lighting, which can be controlled through a mobile app. Scottish Power also offers discounts on smart devices for customers who sign up for certain tariffs.

Customer Support

If you need to contact Scottish Power, there are several ways to do so:

Phone: The Scottish Power contact number for general inquiries is 0800 027 0072. If you’re calling from abroad, you can call +44 800 027 0072. For emergencies such as gas leaks or power cuts, the number to call is 105.
Online: You can contact Scottish Power through their online contact form, which is available on their website. You’ll need to provide your name, account number, and details of your inquiry.
Social Media: Scottish Power is active on social media platforms such as Twitter and Facebook. You can send them a message or tweet, and they’ll respond as soon as possible.
Post: If you prefer to write a letter, you can send it to Scottish Power’s customer service address: ScottishPower Cathcart Business Park Spean Street Glasgow G44 4BE

Here are their contact details for you to use at any point in the complaints process:
Complaints relating to sales
Phone: 0800 400 200 (Monday to Friday: 9 am – 5 pm)
Complaints relating to their service and products:
Phone 0345 270 0700 (Monday to Friday 9 am to 5 pm)
For Boiler Care Complaints
Call: 0800 001 5214 (Monday to Friday: 8 am-8 pm, Saturday 8 am-5 pm)
For all complaints, you can also contact us
E-mail: [email protected]
You can chat with them at:
scottishpower.co.uk/complaints
Write to:
ScottishPower Customer Services, 320 St Vincent Street, Glasgow G2 5AD

Remember to include your name, account number, and details of your inquiry in your letter.

It’s important to note that Scottish Power’s customer service hours vary depending on the service you need. For example, their general customer service team is available Monday to Friday from 8 am to 8 pm, and on Saturdays from 8:30 am to 4 pm. However, their emergency line is available 24/7. If you’re not sure which number to call, you can check the Scottish Power website for more information.

Conclusion

Scottish Power is a leading energy provider in the UK, offering gas and electricity services, boiler cover, and smart home services to both residential and business customers. The company is committed to providing sustainable energy solutions and is investing heavily in renewable energy sources such as wind and solar power. Scottish Power offers a range of customer support options, making it easy for customers to manage their accounts and resolve any issues. If you’re looking for a reliable and sustainable energy provider in the UK, Scottish Power is definitely worth considering.