Airtel Customer Care Number India: Airtel India is a telecommunications company that provides mobile, fixed-line, broadband, and digital TV services to customers in India. It is a subsidiary of Bharti Airtel Limited, which is headquartered in New Delhi, India.
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Airtel India is one of the largest mobile network operators in India, with a subscriber base of over 300 million customers. The company offers 2G, 3G, and 4G wireless services, as well as fixed-line and broadband services to homes and businesses.
In addition to its core telecommunications services, Airtel India also offers digital TV services, including satellite TV and direct-to-home (DTH) services. The company has also ventured into the payments bank space and offers various digital financial services to its customers.
Airtel India has won several awards for its services, including the ‘Best Mobile Network Performance’ award at the Global Mobile Awards in 2019. The company has also been recognized for its customer service and innovation in the telecommunications industry.
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Airtel Customer Care Number India 2023
The Airtel customer care number in India is 121. This number can be dialed from any Airtel mobile number in India. Airtel customers can use this number to get assistance with any service-related issues, including billing and payments, network issues, plan activation and deactivation, recharge and balance inquiries, and more.
Alternatively, customers can also call the toll-free number 198 for complaints and service-related issues. This number is available 24/7, and customers can speak to a customer care representative who will assist them with their query or issue.
Airtel India also provides customer support through its website and mobile app, where customers can access a range of services, including online bill payments, plan activation and deactivation, and balance inquiries. Customers can also use the app to register complaints, track service requests, and get help with any issues related to Airtel services.
Airtel Payments Bank Customer Care
The Airtel Payments Bank customer care number in India is 8800688006. Customers can use this number to get assistance with any issues related to their Airtel Payments Bank account, such as account opening, balance inquiries, fund transfers, transactions, and more.
The customer care representatives are available 24/7 to assist customers with their queries and complaints. Alternatively, customers can also send an email to the Airtel Payments Bank customer care team at [email protected].
In addition to phone and email support, customers can also access the Airtel Payments Bank support center on the Airtel website and mobile app. The support center provides a range of self-help resources, including FAQs, guides, and tutorials, to help customers with their account-related queries and issues.
Broadband Airtel Customer Care
The Airtel broadband customer care number in India is 121. Customers can dial this number from their Airtel broadband connection to get assistance with any issues related to their broadband service, such as slow internet speed, connectivity issues, billing, and payments, plan changes, and more.
Alternatively, customers can also call the toll-free number 1800-103-0121 from any other phone to get assistance with their broadband service.
The Airtel broadband customer care representatives are available 24/7 to assist customers with their queries and complaints. Customers can also send an email to the Airtel broadband customer care team at [email protected] for assistance.
Content Grievance Redressal Mechanism Airtel Customer Care
“If you have any grievance or concerns with respect to any content available on Airtel Thanks, please write to our Grievance Officer at the below-mentioned email ID.
Grievance Officer
- Name – Nitin Grover
- Email – [email protected]
- Address – Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015
In order to enable us to efficiently address your grievance/complaint, please include the below information while writing to us:
- Title of the Content and Episode number (if any);
- Description and nature of complaint.
- Date and Time (if any)
- Your name and contact details.
Please note that in absence of any of the above details, ADL shall not be able to take cognizance of the complaint/grievance
Airtel Digital Limited (ADL) does not warrant or make any representation, that any content you find objectionable will be taken down or remedied to your satisfaction. All complaints for content will be disposed as per timelines specified under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.”
Appellate Authority
You can file a legal appeal with the Appellate Authority either directly or through email/facsimile /post/in person or through the Airtel consumer care number of the complaint center.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Points to Remember:
- While raising an appeal to the Appellate Authority, the complaint details (Service Request No.) shared by the complaint centre should be available.
- The appeal should be filed within 90 days of expiry of the complaint or request resolution time specified by the complaint centre.
- The Appellate Authority will provide a Unique Reference Number within 3 days of reporting the issue.
Please click on the below links to contact:
Conclusion
In conclusion, Airtel is one of the leading telecommunications service providers in India, offering a range of services, including mobile, broadband, payments bank, and more. The company has a strong customer care mechanism in place, with dedicated numbers and email addresses for different services, and a comprehensive support center on its website and mobile app.
Customers can raise any issues or grievances related to their Airtel services and get assistance from the customer care representatives or the designated Appellate Authority. Overall, Airtel’s customer care mechanism is designed to provide prompt and efficient support to its customers and ensure a seamless experience.
