What does it mean by customer care toll?
Customer care toll is a service provided by telecommunications companies to assist their customers with various issues related to their service. It’s a toll-free number that customers can call to get help or support. A toll-free number is a phone number that can be dialed without incurring any charges on the customer’s end, the costs of the call are borne by the company.
This service is intended to make it easier for customers to reach out and get the help they need without having to worry about the cost of the call.
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The customer care toll number is typically staffed by customer service representatives who are trained to help customers with a wide range of issues, such as activating a new SIM card, purchasing and activating plans, checking account balance and usage, troubleshooting technical issues, and resolving billing disputes.
They can also provide information about available plans, offers, and promotions. Additionally, some companies use Interactive Voice Response (IVR) system, which uses pre-recorded voice prompts to help customers navigate through the options and reach the right department or agent.
Airtel customer care toll-free number India
The toll-free customer care number for Airtel in India is 198. This number can be used to inquire about plans, and offers, and to resolve any issues related to your Airtel services. Customers can also reach Airtel customer care by dialing 121, or by sending an email to [email protected]. Additionally, you can reach Airtel customer care by visiting an Airtel Store or Airtel Xpress Mini store.
