BSNL Customer Care Number 2023
Introduction:
BSNL (Bharat Sanchar Nigam Limited) is a telecommunications company in India that provides a wide range of services, including landline, mobile, broadband, and internet services. It is a state-owned company that was established in 2000 when the Department of Telecommunications was split into two entities, BSNL and MTNL (Mahanagar Telephone Nigam Limited). In this blog post, we will explore everything that a person should know about BSNL.
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Table of Contents
Services Offered:
BSNL offers a wide range of services, including:
- Landline Services: BSNL offers landline services with a variety of plans to choose from. These plans include unlimited calling to local and national numbers, as well as international calls at discounted rates.
- Mobile Services: BSNL provides mobile services with affordable plans and good network coverage. It also offers 4G services in select areas.
- Broadband Services: BSNL offers broadband services with various plans ranging from 10 Mbps to 100 Mbps speeds. It also provides unlimited data plans and special discounts for students.
- Internet Services: BSNL provides internet services such as leased lines, MPLS-VPN, and VSAT services for businesses and corporations.
Coverage Area:
BSNL operates throughout India, including remote and rural areas where other private telecommunications companies may not operate. It has a wide network of exchanges, towers, and cables to provide reliable and efficient services to its customers.
Plans and Pricing:
BSNL offers various plans and pricing for its services. The plans are affordable and cater to different needs and requirements. The pricing for landline services starts at Rs. 129 per month, while mobile services plans start at Rs. 97 per month. The broadband plans start at Rs. 449 per month, and the internet services pricing varies depending on the type of service and requirements.
Customer Support:
BSNL has a dedicated customer support team that provides assistance to customers. The customer care number for BSNL is 1800-345-1500, which can be used to inquire about BSNL’s services, report issues with your BSNL connection, or make any other inquiries. Customers can also visit BSNL’s website to lodge a complaint or get help with their queries.
BSNL has a well-structured and multilayered Customer Grievances Redressal Mechanism including Customer Dispute Resolution Mechanism. The Customer Redressal setup in BSNL has been introduced right from the Corporate Office to SSA (Secondary Switching Area) levels.
| Customer Grievance | Grievances Online |
| Customers can book their Grievances Online | Click here |
| Customers can write to CMD BSNL by e-mail at | [email protected] |
Customers may use the following toll-free “consumer care numbers” for booking their complaints at our Complaint Centres (Call Centres). The details are tabulated below:
| S. No. | Type of Service | Toll-Free No. |
| 1 | For Basic Services including Broadband Services | 1500 or 1800-345-1500 |
| 2 | For CDMA & WiMAX Services | 1502 or 1800-180-1502 |
| 3 | For GSM Mobile Services | 1503 or 1800-180-1503 |
| 4 | For Broadband and Internet Services | 1504 or 1800-345-1504 |
| 5 | For Blackberry Services | 1505 or 1800-180-1505 |
| 6 | For MPLS and other Data Services | 1800-425-1957 |
Conclusion:
BSNL is a reliable and efficient telecommunications company that provides a wide range of services. It operates throughout India, including remote and rural areas, and has a dedicated customer support team to assist customers with their queries and issues. Its plans and pricing are affordable and cater to different needs and requirements. Overall, BSNL is a good option for those looking for affordable and reliable telecommunications services in India.