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Jio Fiber Problem Resolution India

Jio fiber customer care India
What does Jio fiber mean?

Jio Fiber is a high-speed broadband service provided by Reliance Jio Infocomm Limited, a subsidiary of Reliance Industries in India. It was launched in September 2019 and provides internet speeds of up to 1 Gbps. The service also includes features such as landline phone service, television channels, and home networking.

Jio Fiber plans come with various internet speeds, data usage limits,s and complimentary add-on services like access to OTT platforms, gaming, device security, and device management, etc.

Jio fiber customer care India
Jio fiber customer care India

It also provides a range of plans with different prices, and it can be availed by customers through online registration or by visiting the nearest Jio service center.
Jio Fiber is one of the most affordable and widely available broadband services in India.

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Does Jio fiber support calling?

Yes, Jio Fiber supports calling. Jio Fiber plans come with a landline phone service that allows customers to make calls to any phone number in India, including mobile and landline numbers. The service is included in the Jio Fiber plans, so customers do not need to pay any additional charges for making calls.
Jio Fiber also provides a feature called Jio Fiber Phone which is a wireless phone that works with Jio Fiber landline service and it will work like any other cordless phone with a range of 50 meters from the router.

Jio fiber customer care India
Jio fiber customer care India

Additionally, Jio Fiber also provides free voice calling to any phone number in India, including landlines and mobile numbers, as part of its plans.

Overall, Jio Fiber is a comprehensive broadband service that not only provides high-speed internet but also a host of other features including a calling service.

Jio fiber customer care in India

The customer care number for Jio Fiber in India is 1800-896-9999. This number can be used for support and assistance related to Jio Fiber services, including activation, billing, and technical issues.

Jio fiber customer care India

Customers can also reach out to jio customer care through email at [email protected] and also have the option of live chat support on the official website of jio.

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How do I connect to Jio fiber?

To connect to Jio Fiber, you will need to follow these steps:

1. Check availability: Firstly, check if Jio Fiber is available in your area by visiting the Jio Fiber website or by calling the customer care number.

2. Choose a plan: Once you confirm availability, select a plan that best suits your needs. You can choose from a variety of plans available on the Jio Fiber website.

3. Register for the service: You can register for the service online by filling out the registration form on the Jio Fiber website. Alternatively, you can also visit a Jio store or authorized Jio partner to register for the service.

4. Installation: Once your registration is complete, a Jio Fiber representative will contact you to schedule an installation appointment. The representative will also guide you through the installation process.

5. Activation: After the installation is complete, the representative will activate the service and provide you with an activation code.

6. Connect: Once the service is activated, you can connect to the internet by plugging in the provided router and following the instructions.

7. Enjoy the service: Once you are connected, you can start using the internet, making calls, and enjoying the other features included in your plan.

Keep in mind that the process may vary depending on the availability and the region you are living in and also the plan you are subscribing to.

How can I talk to Jio fiber agent?

There are several ways to talk to a Jio Fiber agent for support and assistance:

1. Phone: You can call the Jio Fiber customer care number at 1800-896-9999. The customer care team is available 24/7 to assist you with any issues you may be facing.

2. Email: You can also email the Jio Fiber customer care team at [email protected] with any queries or issues you may have.

3. Live Chat: Jio Fiber also has live chat support available on the official website, where you can chat with an agent in real time and get assistance with your issues.

4. Visit Jio store or authorized Jio partner: You can also visit a Jio store or an authorized Jio partner to speak with an agent in person. They will be able to assist you with any issues you may be facing and also guide you through the process.

5. MyJio App: You can also use the MyJio app, which is available on both iOS and Android, and contact customer service through the app.

6. Social Media: Jio Fiber also has a presence on several social media platforms such as Twitter and Facebook, where you can reach out to them for any support and assistance.

You can choose the method that is most convenient for you to contact the Jio Fiber agent, and they will be happy to assist you with any issues or concerns you may have.

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Is Jio fiber work with Wi-Fi?

Yes, Jio Fiber works with Wi-Fi. When you subscribe to a Jio Fiber plan, a router is provided, which creates a Wi-Fi network that you can connect to using your devices. The router also has Ethernet ports that allow you to connect wired devices directly to the router.

Jio fiber customer care India
Jio fiber customer care India

The Jio Fiber router uses the latest Wi-Fi standard, which is Wi-Fi 6 (802.11ax), which is faster and more efficient than previous Wi-Fi standards. It also supports dual-band Wi-Fi, which means it has two separate Wi-Fi networks – one for 2.4GHz and another for 5GHz. The 5GHz network is faster but has a shorter range compared to the 2.4GHz network.

To connect to the Wi-Fi network, you will need to enter the Wi-Fi name (SSID) and password that is provided by Jio Fiber, either on the router or on the device you are connecting. Once connected, you can enjoy high-speed internet and all the other features that come with your Jio Fiber plan.

You can also use the Jio Fiber app to manage your router and Wi-Fi settings, such as changing the Wi-Fi name and password, setting up guest networks, and more.

Do I need Jio SIM for Jio fiber?

No, you do not need a Jio SIM card to use Jio Fiber. Jio Fiber is a high-speed broadband service, and it uses fiber-optic cables to provide internet connectivity to your home or office. The service is independent of the mobile network and you don’t need a Jio SIM card to avail of the Jio Fiber service.

Jio fiber customer care India
Jio fiber customer care India

When you subscribe to a Jio Fiber plan, you will be provided with a router that will establish the internet connection via a fiber-optic cable. The router will create a Wi-Fi network that you can connect to using your devices. You don’t need a Jio SIM card to connect to this Wi-Fi network, and you can use any device that supports Wi-Fi to connect to the internet.

It is also worth noting that, Jio Fiber plans also include a landline phone service, which is independent of the mobile network, and you don’t need a Jio SIM card to use this service.

Overall, Jio Fiber is a stand-alone service and you don’t need a Jio SIM card to use it, but you can use the mobile service in conjunction with the broadband service to have a complete experience.

Is Jio fiber 4G or 5G?

Jio Fiber is not a 4G or 5G mobile service, it is a high-speed broadband service that uses fiber-optic cables to provide internet connectivity to your home or office.

4G and 5G are mobile network technologies that are used to provide internet connectivity to mobile devices through cellular towers. Jio Fiber, on the other hand, uses a fiber-optic cable that is connected directly to your home or office, providing a dedicated internet connection.

Jio Fiber provides internet speeds of up to 1 Gbps, which is much faster than the typical speeds offered by 4G and 5G mobile networks. Additionally, Jio Fiber plans also come with various add-on services like access to OTT platforms, gaming, device security and device management, home networking, and landline phone service.

In summary, Jio Fiber is a broadband service while 4G and 5G are mobile network technologies. The main difference is that Jio Fiber uses a dedicated fiber-optic cable connection to provide high-speed internet to your home or office, while 4G and 5G use cellular towers to provide internet connectivity to mobile devices.

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